Chapter+1+Part+One


 * Chapter **** 1 Part One: **

 1. What makes MIS the most exciting topic? 1- The continual change in the technology 2- The use of the technology of the management

3- The impact on business success

2.What are the three interrelated changes in the technology area?

1- The emerging mobile digital platform

2- The growth of online software as a service

3- The growth of cloud computing

3. What is the digital firm?

The digital firm is one in which nearly all the organization significant business relationship with people are digitally enabled and mediated.

4. What is the business process? A set of logically related tasks and behaviors that organization developed over time to product specific business.

5. What are the strategic roles of the information systems? .

A- Operational Excellence :

Firms seek to improve the efficiency of their operations in order to achieve higher profitability using information system, especially when coupled with business practice and management behavior.

B- New products, services and business models:

Information system and technology are major enabling tools for firm to create a new product and services, as well as entirely new business models which describes how a company product delivers and sells a product or service to create wealth.

C- Customer and supplier intimacy: Firms and companies seek to make an intimacy with customers by giving the customer facilities in order to rush the customers in the firm, and that will improve the number of customers for the firm, thus, improve the sails and improve the profits what firms seek to.

D- Improve decision making:

Information systems and technology allow managers to make the right decision in stead of making decision depending on luck and guesses which may make big wrongs and might be a fatal error (wrong).

E- Competitive advantages:

When a firm achieves one or more of the business objectives, it has already achieved a competitive advantage. Doing things better than your competitors, and you will decrease cost and then make increasing for the profits, and thus respond to customers and suppliers in real time that your competitors cannot match.

F- Survival:-

By the information systems and information technology, firms are able to attract the customers through higher service levels, and after that their competitors will rush to provide similar services and that will give the firm long survival.

 6. What is the system? o A set of interrelated and integrated elements to form a whole in order to achieve specific objectives.